FAQ - Supplier
Q1.What must I do to be ready to use the ePerolehan System?
Firstly, you must register online with the Ministry of Finance by using the ePerolehan supplier registration system. Secondly, you must apply for at least one of the ePerolehan Access Medium to perform online procurement transaction with the Government agencies.
Request for an ePerolehan Access Medium may be made during registration with the Ministry of Finance or by applying online at https://sas.commercedc.com.my/SAS/userlogin.asp
» Click here for more information on ePerolehan Access Medium
Q2. When must I get ready?
The Ministry of Finance has issued a letter "Pelaksanaan Perolehan Kerajaan Melalui Sistem ePerolehan" S/K.KEW/PK/EP/1100/000000/143/23 Jld. 3 (7) dated 3rd December 2002 to all suppliers registered with the Ministry of Finance to urge them to get eP enabled with the necessary infrastructure to use the ePerolehan System. If you fail to do so, the Ministry of Finance has cautioned that you may risk losing doing business with the Government. Therefore, it is advisable for you to get ready fast.
» Click here for supplier registration guide
Q3. What are the benefits of using the ePerolehan System?
The online procurement process will improve efficiency and provides faster turnaround time in your daily business operations to/from the Government.
» Click here for more information
Q4. What do I need to do if I am not a registered supplier?
You need to register through ePerolehan to become a registered supplier. The ePerolehan System provides for both Contractor and Consultant types of registrations and applications.
» Click here for more information
Q5. Is there any training provided on how to use the ePerolehan System?
Yes, we provide free Computer-Based Training (CBT) and Instructor-Led Training at a chargeable fee for all ePerolehan modules.
» Click here for more information on the Instructor-Led Training program for suppliers
» Click here to download Computer-Based Training (CBT) multimedia learning modules
Q6. What if I am a supplier who provides services only? Does the ePerolehan System cater for service providers?
Yes. The ePerolehan System is built to serve suppliers and vendors who supply products, services or both.
Q7. Where can I get help if I do not have the necessary infrastructure or if I do not know how to use them?
You may call our Customer Service at 03-7985 7777 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .myThis e-mail address is being protected from spambots. You need JavaScript enabled to view it for further assistance.